Policies

Returns

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. All shipments include a return label in the Mister French box.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your
refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refundis officially posted.

Next contact your bank. There is often some
processing time
before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at whois@misterfrench.com

Shipping

Return labels are included in every package sent from Mister French to make the return process as simple and transparent as possible

No refunds or returns on Sale or
Discounted items.

Eureka!

You found our secret offer.
That means you get free ground
shipping on your next order.

Use the code: ShipShape